Terms of service
The rules for buying, selling and creating on zaokaiy.
1. About these terms
These terms apply when you use zaokaiy — the website, the seller dashboard and the POS app. By creating an account you agree to them.
2. Your account
Who can sign up
You must be at least 18 years old, or have permission from a parent or guardian.
Keeping it safe
- Keep your password and your recovery codes private.
- Turn on two-step verification for shops with staff.
- Tell us straight away if you think someone else has used your account.
3. Selling on zaokaiy
What you may sell
Only products you have the right to sell, described honestly, with real photos and prices.
Prohibited items
Weapons, drugs, counterfeit goods, wildlife products and anything illegal in Laos.
Orders and delivery
Ship orders on time and keep the order status up to date. Cash-on-delivery parcels that customers refuse may be reported.
4. Payments and fees
Fees are shown in the dashboard before you agree to them. We may change fees with 30 days' notice.
5. Ending your account
You can close your account at any time. We may suspend accounts that break these terms.
6. Contact
Questions about these terms: [email protected].